Frequently Asked Questions
Everything donors ask us — answered honestly.
●Donations & Payments
How can I donate?
Use the "Donate Now" button anywhere on the site. You can pay via UPI, debit/credit cards, netbanking or wallets through our RBI-authorised, PCI-DSS-compliant payment gateway.
Is there a minimum or maximum donation?
The minimum online donation is ₹100. For AML compliance, single online transactions are capped at ₹500,000. For larger contributions or CSR grants, please contact us directly.
Is online payment safe here?
Yes. Payments are processed entirely inside the gateway's secure PCI-DSS environment. Your card or UPI details never touch our servers, and every payment is re-verified server-side before it is recorded.
Can I donate from outside India?
No. In compliance with the FCRA, 2010, we currently accept donations only from Indian citizens/residents using Indian payment instruments.
●Tax Benefits & Receipts
Will I get a tax benefit?
Yes. We are approved under Section 80G of the Income Tax Act, 1961. Indian taxpayers who provide a valid PAN receive an 80G receipt, and the donation is reported in Form 10BD so it reflects in your AIS.
When will I receive my receipt?
An acknowledgement email arrives instantly; your formal 80G receipt is issued within 7 working days.
Why do you need my PAN?
The Income Tax Department requires charities to report donor PANs in Form 10BD for donations to qualify for the 80G deduction. Your PAN is used only for this statutory purpose.
●Trust & Transparency
How do I know the foundation is genuine?
We are a Section 8 company registered with the Ministry of Corporate Affairs (CIN: U88900MP2026NPL085191), with 12A, 80G and CSR-1 registrations. You can verify our CIN on the MCA public portal, and certificates are available on request.
How is my donation used?
Donations fund food security, education, healthcare and emergency-relief programmes, with beneficiaries verified in person before disbursal. See our Donation Usage Policy for full details; utilisation summaries are available on request.
Are campaigns verified?
Yes. Every campaign — including community fundraisers — passes documentation and KYC review by our compliance team before publication.
●Refunds & Support
Can I get a refund?
Donations are generally non-refundable, but genuine errors (duplicate transactions, wrong amounts) reported within 7 days are refunded to the original payment method. See our Refund & Cancellation Policy.
My amount was debited but I got no confirmation.
Failed transactions are usually auto-reversed by your bank within 5–7 working days. If not, email us your payment reference ID and we will trace it with the gateway.
How do I stop my monthly donation?
Email us or use the cancellation link in your subscription email — cancellation is immediate for future instalments, with no penalty.