Service Delivery Policy

Last updated: 24 July 2026 · Nuran Foundation (CIN: U88900MP2026NPL085191)

Nuran Foundation is a charitable foundation — we do not sell or ship physical products to donors. This page explains what is "delivered" to you when you donate, and in what timeframe, as required by payment gateway norms.

1.What You Receive

Upon a successful donation you receive: (a) an instant on-screen confirmation with the payment reference ID; (b) an email acknowledgement; and (c) a formal 80G donation receipt (for Indian taxpayers who provided a valid PAN).

2.Delivery Mode & Timeline

All confirmations and receipts are delivered digitally by email to the address you provide. The acknowledgement is sent immediately; the 80G receipt is issued within 7 working days of the donation. No physical shipment is involved, so no shipping charges apply.

3.Aid Delivery to Beneficiaries

Donations fund programme delivery (ration kits, education support, medical aid, emergency relief) to verified beneficiaries. Disbursal timelines vary by programme; utilisation summaries are available on request at info@nuran.foundation.

4.Non-Receipt of Confirmation

If you do not receive your confirmation email within 24 hours, check your spam folder first, then write to info@nuran.foundation with your payment reference ID and we will resend it.

Questions about this policy?

Write to info@nuran.foundation or call +91 74706 12116 (Mon – Sat, 10:00 AM – 6:00 PM IST).
Registered office: Opp. I.T.I., Jail Road, Nasrullaganj, District Sehore – 466331, Madhya Pradesh, India